A reliable taxi cab & town car services

FAQs

Frequently Asked Questions

Everything You Need to Know Before You Book — Answers to Your Most Common Questions About Our
Reliable Airport Taxi Service.

1. How do I book a taxi with Natick Airport Taxi?

You can book a taxi by calling us directly, using our online reservation form on our website, or through our mobile app (if available).

2. Do you offer 24/7 service?

Yes, we operate 24/7. Advance booking is recommended, especially for early morning or late-night pickups.

3. Can I schedule a pickup in advance?

Absolutely. We encourage customers to schedule pickups in advance to ensure availability and timely service.

4. What payment methods do you accept?

We accept all major credit and debit cards, as well as cash. Corporate accounts and digital wallet payments may also be available.

5. Will I receive a confirmation after booking?

Yes, once your booking is complete, you’ll receive a confirmation email or text with your reservation details.

6. What happens if my flight is delayed?

We monitor flight statuses for all airport pickups. If your flight is delayed, your driver will adjust accordingly at no additional cost.

7. Is there a cancellation fee?

Cancellations made within a certain window (typically 2–4 hours) may incur a fee. Please refer to our cancellation policy for full details.

8. Do you offer child seats?

Child car seats are available upon request. Please mention this during booking to ensure availability.

9. Can I request a specific vehicle type?

Yes, we offer standard sedans, SUVs, and vans. If you have specific needs, let us know at the time of booking.

10. Are your drivers licensed and insured?

Yes, all our drivers are professionally licensed and insured, with background checks and local knowledge to ensure a safe, reliable ride.

11. How do I contact customer support?

You can reach us via phone, email, or through our website contact form. Our support team is available 24/7 to assist you.